• Prepare and submit all reports, statements of affairs or records required by the federal, state or local government or any affiliated entity or agency
• Supervise the procurement of all food, supplies and equipment
• Develop and executing robust, meaningful signature programs
• Ensure the highest rate of satisfaction from our residents and their families
Management Excellence
In today’s ever-changing healthcare landscape, it’s important to stay ahead of the wave.
Our management team brings decades of industry experience to The Hearth table. Our company-wide programs are carefully researched, planned, and constructed with integrity and excellence in mind. The result? An ever-evolving community where our teams thrive and our residents flourish.
We are proud to have outperformed the marketplace for nearly 3 decades. By managing a sensitive and focused sales approach, cultivating relationships, innovating our training and coaching tactics, and instilling overall best practices in the pursuit of excellence, we’ve built a reputation as reliable senior living professionals.
Management Excellence
In today’s ever-changing senior living landscape, it’s important to stay ahead of the wave.
Our management team brings decades of industry experience to The Hearth table. Our company-wide programs are carefully researched, planned, and constructed with integrity and excellence in mind. The result? An ever-evolving community where our teams thrive and our residents flourish.
We are proud to have outperformed the marketplace for nearly 3 decades. By managing a sensitive and focused sales approach, cultivating relationships, innovating our training and coaching tactics, and instilling overall best practices in the pursuit of excellence, we’ve built a reputation as reliable senior living professionals.
Operations
Clinical Services
• Oversee all wellness programs
• Maintain a continuing awareness of each resident’s total wellbeing including mental health, dietary needs, and medications
• Advocate resident rights, resident safety, and Hearth Management’s Live More Programming philosophy.
Finance & Accounting
• Maintain of a monthly balance sheets, statements of profit and loss, and statements of cash flow.
• Maintain resident billing records, accounts receivable and collection records, accounts payable records
• Oversee the preparation and submission of annual budgets
• Analyze the monthly rental rates to insure reasonableness within the respective marketplace
• Manage the collection of all amounts due from all sources including residents, and if appropriate, third party payers
• Evaluate the financial resources of prospective residents to determine their ability to pay the monthly rental rate on a timely basis
Human Resources
• Hire and train all staff members effectively and within applicable state regulations
• Handle employee complaints and workers compensation cases
• Manage employee payroll
Food Service
- Develop and integrate the community dining program and menus
- Recruit and train chefs and food-service staff
- Supervise procurement of food and kitchen supplies
- Incorporate food-related enrichment activities to resident activities
Sales & Marketing
- Oversee monthly, quarterly, and annual marketing plans
- Manage community websites, collateral, and messaging
- Oversee all ad placement and metrics
- Implement innovative marketing strategies to drive census goals
- Lead unique and proven sales training
- Implement coaching metrics and management systems to achieve optimal performance
Want to learn more about how our management services can help your business thrive? Contact our development team at manage.dev@thehearthllc.net or (315) 849-9277.